![]() Not only did Novus save $50k in just under six months after signing up with Titan, but their employees can now create a new record, update an existing record or delete a record without duplication in Salesforce.Īs Alfred confirmed: ‘’Creating a form is quite easy with Titan, making more time available for our sales team to communicate better with our customers.” So how did they solve this challenge? Reaching new Salesforce Goals with Titan ![]() ‘’We were looking for a platform that could send or receive data to Salesforce seamlessly, intending to extend the overall Salesforce experience, it was a simple request,’’ he said. ![]() Reporting on project progress and identifying weaknesses in the business was proving to become a tedious manual task.’’ affirmed Alfred. Our business success depends on accurate data that our sales team knows and can rely on. ‘’Accurate Salesforce data is essential to Novus. Novus Entertainment’s IT team used Titan to help accelerate the process of ensuring customer success by having accurate data. The only thing that is certain in life is change, embracing unexpected challenges, rediscovering, and reinventing. Novus + Alfred KrugerĪlfred is no stranger to Salesforce, and his takeaway is that: “I’m not a coder, more of a drag-and-dropper.“ ‘’To be successful and able to achieve the company’s objectives, I require my teams to focus on their sales strategies keeping in mind their customers’ issues and opportunities, not sitting at their desks filling in endless paperwork,” he added. ‘’My concern is that not only am I responsible for fibre network expansion, but also for implementing effective processes, policies, and procedures to ensure that my team works as efficiently as possible,’’ explained Alfred. ![]() Titan connected with the VP of Network Operations and Development, Alfred Kruger, to discuss the benefits of Salesforce and Titan combined for their business. Sign up with Novus today by visiting their website. With the growing demand for digital technology, they want to hold their top position in the competitive broadband market by adopting a multi-technology approach.Īre you new to Vancouver or ready to take the leap and switch to a better provider? Novus’ current customer base is 28,000 in 700 buildings, adding another 100 annually to their network. Novus Speeds Up Form-Filling in Salesforce Experience Digital Innovation with Novusįounded in 1996, Novus Entertainment is a privately owned and operated Vancouver company that offers internet, television, and digital phone service to high-rise buildings in Metro Vancouver via a Fibre-to-the-Building (FTTB) network. ![]()
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